I didn't have much knowledge in recovery services because that is not my line of work. I was pretty confused what to do when told to hire a company to restore my home after a flood. I chose SERVPRO and they were able to inform me about every step of the process and what my home needed to be restored. They did great work too, I will definitely be hitting them up for any future restoration needs.

SERVPRO of Torrance is one of the best companies I've worked with for work done on my home. They are truly professionals, their experience shines through in their work. Very pleased with them.

SERVPRO came through for us big time! Their technicians were professional and they arrived right away, working with us to help resolve the flood situation in our home. We needed heavy duty industrial fans to dry out the flooring in our kitchen, hallway, small bathroom and part of the dining room - which ran 24/7 for over a week. The technicians also took pains to tear out the flood damaged areas - including baseboards - while preserving the rest. Well done!

We had a pipe break in the wall of an upstairs bathroom. I filed a claim with my insurance company and they alerted SERVPRO of Torrance. Their dispatcher contacted me within 45 minutes of filing the claim. She said they would have a technician at our location in about 2 hours. When Ricky arrived he inspected the damage, set about marking off the damaged areas, set up containment plastic and then deployed air movers and de-humidifiers. Over the next several days he returned each day to inspect and demolish the damaged drywall and flooring. During the drying time I heard from their dispatcher, Philana, daily. She was very professional and caring. I would certainly call upon their services again if we ever have another catastrophe of this sort.

Let's talk service shall we? This company certainly lives up to its name.
They are by far, the most professional service company I have ever used.
I have been using their services for a few years now and they have never disappointed me yet! My girl Philana, and her technicians are quick to respond, usually within 1-3 hours and are courteous. With the rain issues this winter in southern California my condo has been flooded many times and they jump on the job pronto. What more can I say, SERVPRO "Rocks"!

Dear SERVPRO of Torrance,

I thank you and your workers for doing a terrific job. In particular, Crystal Bonham for coordinating the entire repair of the leakage damages to our bathroom and downstairs bedroom. Her astute analysis, organization of work, and dedication is appreciated by my wife and I. I, also pay compliment to Jerry Tanner for his work, effort, and demeanor. He did his work - true professional. You have wonderful workers!

My only concern is the damaged wall-bed. I don't blame you, nor hold you responsible. However, I would welcome your help in getting it repaired so it can be used. Can you help me find someone who can repair it? Please call me (xxx-xxx-xxxx)

Again, much much thanks for a job well done. Happy 2017!

Sincerely yours, 

Hank and Naomi