Customer Testimonial

8/13/2022 (Permalink)

SERVPRO of Torrance carries an amazing track record in customer service. We pride ourselves in confronting a job with organization, professionalism, and open mindedness. When working with the elements in competition with manmade structures, tons of variables come into play during the restoration process that must be accounted for and adapted to. Our technicians are specially trained in this area, always keeping safety in mind for both themselves, and those involved in the restoration process.Here's a testimonial from one of our customers to give you a better idea of the impression we make here at SERVPRO of Torrance. "SERVPRO Torrance Team Andy, Noel, Philana.It's not often in reviewing a company and employees that I can't find something to say about improving some aspect of their work.Have a neighbor hospitalized for months. A drainage overflow in the bldg. stack whichoccurred in her condo over and over partially flooding her place till the downstairs folks noticed the leak.My neighbor wanted me on site to keep an eye on things etc. etc. so I was present every minute SERVPRO was. Lots of coordination involved Philana, A+ job for that.Andy and Noel started the job and ended it not missing a beat. From explanations, containment areas, to clean up daily they were perfect. Can't say enough about the professionalism courtesy respect for my neighbor's belongings moving of cabinets etc. To boxing contents.Highly recommend this team in any cleanup circumstance.Trust is high on my list. Next time I need Andy and the team, I know I don't have to monitor them. 100% trust.Will Swain"